Top Load Washer
the worst case of company abuse
the reason for the 1 star is not because the machine is bad but the company, universal mania delivered it damamged and dented. after notifying them and lodging my complaint, they said that i dropped the machine. little did they realize that the dents were from the inside protruding out. if i had dropped the machine the dented part would have faced inward. in addition, the machine leaked because the hose was disconnected from the inside.i trouble shot this myself and reattached the hose correctly. their customer dis-service was the worst i have ever experienced. it was very obvious that their delivery people had tossed this machine around in their truck. i wrote a letter to the president and he too went on to say that i dropped the machine. i live on the ground floor and the chances of me knocking this thing over are zero to nil.they obviously have no integrity and if the president accuses you too, there is something seriously wrong. spread the word and do not purchase anything from...
No to any Aventi products
The washer was delivered on May 14, 2012. Used only for fifteen days and broke. As per instruction manual, I contacted the manufacturer (Aventi). Aventi said it wasn't their responsibility and referred me back to the seller. The seller and Aventi tossed me around and finally Aventi agreed to send a repair man for my washer. At first Aventi gave me a repair service in my area but the repair service never contacted me. I contacted Aventi, got the service man phone number and contacted him myself. From the answering machine, the service man is out for "family emergency". Aventi didn't aware the situation and insisted I should wait for the service man to contact me. I requested for a different service agency and Aventi said it will put my name back from the list and had me wait for several days. It took Aventi more than two weeks to sent a service man to my house to service the washer. June 11, 2012, it was determined that a piece of equipment will need to replace and the...
DO NOT WASTE YOUR MONEY!!!
I bought this washer at the end of January. The lid lock went out at the end of March. I was told by Avanti that no parts will be in the United States for this washer until June. They have agreed to try and air freight my part and have it here by the end of April (maybe). The dealer called Avanti and got the same answer. The dealer is not willing to take further action. This washer is still being sold. No one is willing to pull the part from another washer. I have had two Chinese washers. Both have problems getting parts. I will buy a more reputable washer next time.
W511 Features: -Pulsating bottom eliminates the need for an agitator.-Electronic controls with led cycle indicator lights.-Multiple pre-programmed automatic wash cycles.-Three water temperature selections.-Adjustable water level (low to high).-Programmable delay start.-Rollers for easy movement.-Durable cabinet resists rust, dents, and scratches.-Quiet operation.-Capacity: Compact.-Estimated Annual Operating Cost: $42. Includes: -Lint filter and drain hose included.
- Resists rust, dents, and scratches
- Quiet operation is not disruptive
- Pre-programmed wash cycles for added convenience
- Water level selector for personalized use
- LED lighting for readability
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